Mercedes Benz

OFFICIAL PRESS RELEASE

Hannover/Ulm, Germany, Sep 30, 2008

* New vehicle customers of Setra receive “in series” a guaranteed payment facility of 10,000 euros
* Comprehensive range of services includes parts purchasing
* UTA service provider takes over handling of cashless supply


Setra, a Daimler Brand, will offer all German new vehicle customers an additional service with the SetraCard from the beginning of 2009.

The advantages of the new SetraCard carrying the Ulm bus brand logo, which is available for all Setra models of the TopClass 400, ComfortClass 400 and MultiClass 400, are very obvious: with the card every new Setra vehicle customer will receive a guaranteed payment facility of 10,000 euros for the first four years if repairs are needed or in the event of a breakdown. With this additional service facility, customers can also invoice the purchase of parts and vehicle-related accessories besides maintenance and repair services. The SetraCard can be used at all authorised EvoBus service partners in the whole of Europe, i.e. at over 600 service outlets. The processing procedure with the card is as uncomplicated and simple as with the Omniplus ServiceCard that has already proved a success.

The customer receives the vehicle-related SetraCard when taking delivery of their registered new vehicle. UTA, the service company specialising in commercial goods and passenger transport, handles the cashless supply. Setra will take care of the yearly fee for the SetraCard. The bus operator can apply to UTA for the additional function as a fuel card with toll, ferry and toll sticker service.

The SetraCard service range at a glance

* Invoicing of maintenance and repair services
* Purchase of parts and vehicle-related accessories
* Omniplus 24 h Service (emergency service in the event of a breakdown)
* TireService
* Replacement vehicle from the BusPool (only Germany)
* VAT Service
* Invoicing Service with electronic data transfer

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