New J.D. Power study from the USA: Mercedes customer satisfaction

OFFICIAL PRESS RELEASE

Stuttgart, Germany, Jun 27, 2008 - Once again, as last year, the premium products of Mercedes-Benz have emerged among the winners of a consumer survey carried out by the renowned US market research institute J.D. Power and Associates. With the results of this year’s “APEAL” study, US consumers have once again confirmed the extremely high design and concept quality of the Stuttgart-based automotive brand.

Satisfaction levels among new vehicle owners is the focus of J.D. Power and Associates’ annual “APEAL” study. As the best car among all premium models available in the USA, they chose the Mercedes-Benz S-Class. The result for the C‑Class, which has been able to make significant gains over its predecessor model since its market introduction, is equally positive.
At the start of this month, J.D. Power had already honoured the E-Class and the CLK with the coveted Gold Award for top product quality. The Mercedes-Benz works in Sindelfingen also received a Platinum Award as the production plant delivering the best quality worldwide among all car manufacturers.

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