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Citan – New Mercedes-Benz urban delivery van undergoes winter testing

Every Mercedes-Benz has to earn the right to sport the three-pointed star by completing what is probably the most gruelling and most rigorous winter testing in the automotive industry. The new Mercedes-Benz Citan urban delivery van has successfully completed these tests. Numerous other tests are also testimony to the high quality of the body, interior, drive system and suspension.


Extreme tests at sub-zero temperatures

Sub-zero temperatures down to -40°C, metre-high snow lining both sides of the road, snow often on the road too, coupled with just a few hours of daylight – the winters in northern Sweden are bleak and harsh. The perfect conditions to put the new Mercedes-Benz Citan to the test.

Mercedes-Benz Vans has been testing every new model under extreme conditions near to the Arctic Circle for decades. Sprinter and Vito vans have undergone rigorous winter testing on numerous occasions. Now the new Citan has followed in their footsteps.

Own test centre near the Arctic Circle

In the small town of Arjeplog, Mercedes-Benz has set up its own test centre with workshops, offices and test tracks. It is hermetically sealed to keep out prying eyes. Here and on other test tracks on a nearby lake, on a challenging mountain route, as well as driving on public roads, the new Citan urban delivery van has had to prove its mettle.

Tests focusing on cold start behaviour, the heating and ventilation, the seat heating and windscreen defrosting are par for the course in the Scandinavian winter. But testing in the Artic Circle also looks at how materials respond to extreme temperatures: how do the door seals perform, for instance? At sub-zero temperatures even plastics will go brittle and can break or tear. In certain circumstances, creaking noises may occur where materials overlap.

Such shortcomings are unacceptable for a Mercedes-Benz. If the high-quality hallmark interior of the Mercedes-Benz Citan can withstand this environment, it will take even the harshest Central European winter in its stride. The Citan has passed all the tests. As a genuine Mercedes-Benz it can now stand up masterfully to even the harshest icy-cold temperatures.

Fine-tuned suspension control systems

The Scandinavian test centre with its ice-covered terrain is also the ideal place to test and fine-tune the suspension control systems. ESP® comes as standard on board the Citan, just as it does on any Mercedes-Benz. Yet ESP® is just the overarching term for a wide array of control systems, including subfunctions such as anti-lock braking system, acceleration skid control, drive and braking torque control, engine friction torque control, understeer control, rolling-moment intervention.

Each of these systems needs to interact perfectly in a Mercedes-Benz van under the most difficult conditions and different vehicle loads, and hence the need for exhaustive testing. Measuring devices and a laptop are a constant feature on board the camouflaged test vehicles. But the finesse of the experienced developers is at least just as valuable.

Punishing itinerary at the company's own test facility

The company's own test facility in Arjeplog provides the full range of punishing terrain for testing the new Citan, including roads with a 10, 15 and 20-percent incline. Covered on one side with high-grip heated asphalt, and slick ice on the other. The engineers talk in terms of µ‑split, the different friction coefficients on the left and right. Even under these conditions, a Citan has to navigate the inclines and descents safely, just like any other Mercedes-Benz van.

Other courses with compacted snow or the long braking area with a high-grip surface on one side for high-speed braking tests push the new urban delivery van to the limit. Mercedes-Benz has precisely specified the maximum steering correction, as well as yaw-rate characteristics – rotation around the vertical axis –, including response over time and peak value. A Citan must respond safely and predictably at all times.

Icemakers prepare courses on frozen lakes

On the nearby frozen lake, local professionals – the icemakers – have prepared precisely defined courses for Mercedes-Benz, including a circuit with a diameter of 500 metres, covered with snow on the outside, roughed-up ice in the middle, slick polished ice towards the inside. Here and on the various handling circuits with their sweeping and tight bends the Citan has to demonstrate grip and handling stability. The brand's hallmark tuning of the suspension and control systems becomes apparent even at low speeds on ice.

Green light for series production

To find out for themselves about the results of this year's winter testing programme, senior management from Mercedes-Benz Vans made the journey to the far north of Sweden, among them Volker Mornhinweg. The Head of Mercedes-Benz Vans was there not only to discuss the test results and the ensuing fine-tuning measures with the development engineers.

Volker Mornhinweg also got involved in some testing himself. Two days spent in icy-cold Arjeplog behind the wheel of the Citan, putting materials and vehicle to the test. And he is impressed: "Our new suspension and our control systems are now perfectly tuned. It's something you notice on the various handling courses and when moving off or braking. I'm also extremely happy with the changes in the interior – both in terms of the heating, ventilation and air conditioning, as well as the robust materials selection. The Citan is now a bona fide Mercedes-Benz after all the tests and work our development engineers have done. And so it's ready for series production."

Credits: Daimler AG

Copyright © 2012, Mercedes-Benz-Blog. All rights reserved.

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Delivery of the first models in May: The smart ebike can be ordered from April

smart will be presenting the production version of the trendy and environmentally friendly smart ebike at the Geneva Motor Show. Just a few weeks later, from the end of April, it will be possible to order the electric two-wheeler from smart contractual partners in 16 European countries and in Canada. The first models will be delivered in May 2012. The smart ebike will initially be available in two colour variants at an attractive price – in Germany it will cost from €2849 (including VAT).


With an unconventional design in line with the style of the brand, functions appropriate for city use and high technology standards that are demonstrated by the extremely efficient and high-performance drive package among other features, the smart ebike has an exceptional position. It will initially be available in two colour variants: in crystal white with electric green accents and in dark grey matt with flame orange accents.

High-quality components guarantee dynamic, safe and fun cycling. For example, hydraulic disc brakes from Magura are fitted at the front and rear. Standard features also include LED light with a daytime running light function and 26" wheels – both in the smart ebike design. The ebike is fitted with Continental EcoContact Plus tyres. Thanks to additional strengthening they are particularly puncture-resistant. The drive is also of a very high quality with a completely maintenance- and oil-free carbon toothed belt instead of a conventional bicycle chain.

The smart ebike also features state-of-the-art infotainment: a USB port comes as standard and enables various accessories and add-on devices to be supplied with electricity. Among other things the smart ebike can be individualised with a versatile smartphone holder for mobile end devices, a comfort bar and a luggage rack with integrated net pockets. With the help of an iPhone app specially developed for the smart ebike the smartphone becomes an information centre. A trendy smart ebike collection is also available: developed in cooperation with Mercedes Benz Accessories GmbH it includes a helmet and bags featuring the smart design. The smart ebike collection is also available from smart contractual partners.

Efficient and powerful electric drive

smart's high technological standards are also manifested in the efficient and high-performance drive package. As a pedelec (Pedal Electric Cycle) the smart ebike is strictly speaking a hybrid: the electric motor – a maintenance-free rear-wheel hub motor from BionX – switches on as soon as the rider starts pedalling, as with a normal bicycle. Muscle power is transmitted to the rear wheel via a lubricant-free, durable and quiet belt drive. An integrated three-speed gear hub enables simple gear changing.

The rider of the smart ebike decides how much power he wants the electric motor to deliver to support his muscle power by pressing a button on the handlebar. There is a choice of four power levels with the fourth level providing maximum pushing power. Depending on the power level selected and the manner of cycling a battery charge can last for up to 100 kilometres.

With 423 Wh the lithium-ion battery is one of the most powerful batteries in the competitive environment. It has been attractively integrated in the frame of the smart ebike. The portable battery can be charged either at a normal socket or whilst riding, with the latter offering advantages in terms of cost and the environment. The wheel hub motor becomes as a generator when the rider brakes. The braking energy is recuperated, i.e. it is converted into electrical energy and stored in the smart ebike's lithium-ion battery.

Simple operation and highly functional

Straightforward operation, a low weight, excellent ergonomics and a practical stowage space concept all contribute to making the smart ebike fun to ride. As a pedelec the smart ebike combines the comfort of a motorised two-wheeler with the easy handling of a bicycle. In EU countries neither a driving licence nor a licence plate are required as the electric motor of a pedelec only assists propulsion up to a speed of 25 km/h.

Expert partner from the two-wheeler industry

The smart ebike was designed and developed by smart and it is being produced in close cooperation with the e-bike manufacturer GRACE based near Berlin. This ensures that the smart ebike is produced in premium quality. The smart ebike will be sold by smart dealers in the respective markets. The ebike can then also be serviced by any smart dealer or bicycle specialist.
Credits: Daimler AG

Copyright © 2012, Mercedes-Benz-Blog. All rights reserved.

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The Mercedes-Benz Citan – the new urban delivery van from the star brand

Mercedes-Benz’ new urban delivery van is called Citan. The name was revealed today during a symposium on brand competence and city logistics, which was held at the Mercedes-Benz Design Center in Sindelfingen. The name Citan combines the words “city” and “titan,” thus making it clear that the vehicle is a first-rate specialist for city logistics — one that was specifically developed to meet the tough challenges faced in day-to-day operations.


New van series to boost sales

With the introduction of the new urban delivery vehicle, Mercedes-Benz is adding another production series to its family of vans. The Citan is supplementing the Vario (6.0 to 8.2 tons), Sprinter (3.0 to 5.0 tons), and Vito (2.77 to 3.2 tons) to broaden the range of products in the lower weight classes of the van market, where it will significantly boost sales.

Whereas the small vans segment was still a niche market in the mid-1990s, it has now grown to around 700,000 units in Europe. Mercedes-Benz Vans plans to gain a market share of four to five percent in this segment. Volker Mornhinweg, Head of Mercedes-Benz Vans, is convinced that the Citan will be a big success. “We will take advantage of the trend toward city vans, which our brand will be able to exploit thanks to its attractively priced vehicles and the high quality of our products and services,” says Mornhinweg. “Our typical Mercedes-Benz reliability, 24/7 service, and, last but not least, our great brand image are key selling points as far as our commercial customers are concerned.”

Due to its large number of variants, the new urban delivery van with the star is suited for a broad range of commercial applications. Not only will the Citan be offered as a panel van, a crewbus, and a mixed-use vehicle; it will also be available in a variety of lengths and weights.

The Citan will be launched on the market in fall 2012. The vehicle will be unveiled to the general public for the first time at the IAA Commercial Vehicle Show in Hanover in September.

The Citan — the ideal partner in city traffic

The Citan was developed and tested in line with Mercedes-Benz’ demanding quality standards. The vehicle is correspondingly durable and robust. At the same time, it meets the requirements of customers from the service, sales, and trade sectors, offering them a large cargo space despite the vehicle’s compact dimensions. In addition, the van boasts attributes typical of the brand, such as great quality, economy, safety, excellent handling, as well as high fuel efficiency and correspondingly low CO2 emissions. The drive concept encompasses a broad range of low-emission, fuel-efficient diesel and gasoline engines and includes a BlueEFFICIENCY package. An electric drive version is also being planned.

The Citan’s operation, interior, materials, and workmanship are of the same high quality as in other Mercedes-Benz vans. The new urban delivery van can therefore be justly called the “little brother” of the Sprinter and Vito, to which it is in no way inferior. As is the case with every Mercedes-Benz vehicle, safety plays a big role in the new van, all variants of which come with ESP as standard.

New markets for Mercedes-Benz vans

Mercedes-Benz has greatly expanded its vans business in recent years. In line with the slogan of “Mercedes-Benz Vans goes global,” the brand is not only manufacturing vans in Düsseldorf (Sprinters), Ludwigsfelde (Sprinters and Varios), and Vitoria, Spain (Vitos), but also in the U.S., Argentina, and China.

It is also planning to strengthen its presence in the Russian market through a partnership with GAZ, the leading manufacturer of commercial vehicles in Russia. Over the medium-term, the GAZ factory near Nizhny Novgorod will produce 25,000 Sprinters each year, and do so strictly according to Mercedes-Benz’ quality standards.

Mercedes-Benz already is the undisputed market leader for mid-size and large vans in Western Europe.
Credits: Daimler AG

Copyright © 2012, Mercedes-Benz-Blog. All rights reserved.

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Best Goods for Turkish Fruit Wholesale Merchant: 150 Mercedes-Benz Trucks for Delivery of Fresh Citrus Fruits

Daimler’s subsidiary Mercedes-Benz Türk has reeled in another major sale. By placing an order for 150 Mercedes-Benz Actros 1844 LS trucks, Turkish fruit and vegetable wholesaler Cekok Gida continues to put its trust in the dependability of Mercedes-Benz trucks. The food company relies primarily on Mercedes-Benz Actros trucks, which make up about 90 percent of the firm’s total fleet of more than 240 vehicles. In addition to playing a major role in producing citrus fruits and other products and supplying them to wholesale markets in several large Turkish cities, Cekok Gida exports its high-quality goods especially to the member states of the European Union.


“We’re delighted that Mercedes-Benz Türk has once again posted a major three-figure order for the Mercedes-Benz Actros,” says Wolf-Dieter Kurz, President and CEO of Mercedes-Benz Türk. “Because Turkey is an essential sales market for Mercedes-Benz Trucks, we want to continue to boost sales here substantially in the future.” Following the sale of more than 200 Actros trucks to the chocolate manufacturer Tören Gida in November 2011, this constitutes another major order for the Turkish subsidiary.

At the symbolic handover of two Actros 1844 LS trucks in Istanbul, Ilhan Cekok, CEO of Cekok Gida, reiterated the reasons for the investment decision and expressed his trust in the brand with the star. “The great service network, low operating and maintenance costs, a high resale value, and especially the excellent partnership with Mercedes-Benz were the decisive reasons why we decided to add more Actros trucks to a fleet that already contained many Mercedes-Benz vehicles,” he said. “The Actros particularly shines with its low fuel consumption and handling stability.”

In his speech in Istanbul, Wolf-Dieter Kurz underlined that Mercedes-Benz Türk puts great emphasis on contributing to the business success of customers like Cekok Gida. “We are working hard to meet the different customer demands in a continuously growing and changing market,” he said. “We are closely monitoring market developments so that we can continue to offer state-of-the-art trucks of the highest quality. We are looking forward to continue to work with Cekok Gida.”

Mercedes-Benz Türk

The Daimler subsidiary Mercedes-Benz Türk was established in Istanbul in 1967. It began producing buses for the Turkish market in 1968. The Aksaray plant launched truck production in 1986. The facilities in Aksaray and Hosdere are key elements of Daimler’s global production network.
Credits: Daimler AG

Copyright © 2012, Mercedes-Benz-Blog. All rights reserved.

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Ebneter AG takes delivery of 50th Setra coach

The delivery of an S 415 GT-HD at the end of October was a special cause for celebration for the company Gebrüder Ebneter AG in the Swiss town of St. Gallen. The Setra ComfortClass coach was the 50th new vehicle from the production line in Neu-Ulm to come to the long-established, family-run company. With the arrival of this latest two-axle model the tour operator, currently run by the third generation of the same family, now operates a total of nine buses from the Daimler brand.


The company was originally established as a greengrocer's business by Johann Ebneter, grandfather of the current managing directors Stefan and Urs Ebneter, in 1933. The next generation of the family, represented by their father, Hans Ebneter, developed the company as a transport and travel operator, buying the company's first Setra bus in 1956. "The compact shape and integral body construction of the Setra S 6, together with its new-style rear-mounted engine, offered a very convincing package in every respect", reminisced Hans Ebneter at the handover of the milestone vehicle at the company's premises in the St. Gallen suburb of St. Georgen.

This loyalty to Setra remains part and parcel of the company's activities to this day. The family-run company, which also undertakes furniture removals in and around St. Gallen, has remained faithful to the Ulm bus brand's coaches over the years and through all the various model series. All in all, the company now has one of the largest and most up-to-date fleets of buses in the whole of eastern Switzerland. Gebrüder Ebneter AG's extensive brochure encompasses day trips as well as city tours and cultural mini-breaks throughout Europe.

Source: Daimler AG

Copyright © 2011, Mercedes-Benz-Blog. All rights reserved.

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